Working in a vibrant and commercially driven environment, the various divisions of our customer services and sales team are responsible for ensuring our clients receive a service that’s both personal and professional at all times.
Trading services is on hand to offer impeccable trade execution and customer support. In multiple languages across phone, email, social media and live chat we:
- Assist clients with our various trading platforms
- Quote prices and execute trades on behalf of clients
- Resolve trade disputes
Premium client managers (PCMs)
PCMs provide a hands-on, bespoke account management and dealing service to IG’s most valuable clients. Our institutional sales desk offers a similarly personalised approach when catering to the needs of IG’s institutional clients.
Account opening and new business
The account opening team is responsible for setting up institutional accounts and IB contracts. New business takes charge of establishing accounts for retail clients and handles any queries they may have when they first sign up.